metrocat

Another Example of Craptastic Service from AT&T

I just got a call from a telemarketer (a recorded call, the most evil variety) and so I called AT&T to make certain they weren’t selling my phone number to telemarketing firms. After waiting a couple minutes on hold, I was asked to “verify my identity” by providing the last 4 digits of my Social Security Number.

Now, there are few things that piss me off more than having to provide any part of my SSN for any purpose that doesn’t involve someone giving me money. However, every other company I’ve ever done business with allows for an alternative method of identification. Not AT&T. No. In order to do anything, you have to provide the last 4 digits.

Want to talk to a supervisor to complain about the stupid policy? You have to provide the last 4 digits of your SSN.

Perfect!

Kittie for Halloween

We wanted to visit our friends in the Market before heading out for Trick-or-Treating. This is Molly standing in front of the Corner Produce stand:

Star Wars Fan

Molly and I have been watching the original Star Wars movies. Her favourite is Return of the Jedi — I think the Ewoks are what does it for her.

She’s also facinated with how Darth Vader decides to be a good guy at the end.